Why a Loyalty Program Matters in Retail
A well-designed loyalty program turns once-off buyers into repeat customers and brand advocates. Here's how:
Increase Repeat Stays
Rewarding guests for their loyalty encourages return bookings, even in off-peak periods.
Personalize Guest Experiences
Use guest profiles and stay history to offer tailored rewards, room upgrades, or surprise perks, making every visit feel special.
Attract and Retain Business Travelers
Offer fast-track status upgrades, exclusive benefits, and group booking rewards to cater to high-value corporate guests.
Maximize Lifetime Value
Loyalty members often spend more per stay—whether on premium rooms, in-house dining, or spa services.
Access Powerful Customer Insights
Track preferences, booking trends, and behavior across your properties to drive smarter marketing and operational decisions.
Drive Direct Bookings over OTA's
Empower loyalty members with exclusive offers, best-rate guarantees, and early access to promotions.
Why Choose LoyaltyPlus for Hospitality?
LoyaltyPlus is a sophisticated yet easy-to-manage platform, trusted by independent hotels and major groups alike.
Build for Hospitality
Our platform supports:
- Tiered rewards for frequent guests
- Points earned on room stays, F&B, events, and spa services
- Group or corporate booking accruals
- Seamless integration with PMS, booking engines, and CRM tools
Multi-Property Support
Whether you manage one boutique hotel or a global brand, LoyaltyPlus allows for centralized control with local flexibility.
Omnichannel Engagement
Engage guests before, during, and after their stay via email, SMS, WhatsApp, app notifications, and branded portals.
Multilingual & Multi-Currency
Support your international guests with customizable language, currency, and regional settings.
Deliver Memorable Stays - and Even Better Returns
With LoyaltyPlus, hospitality brands can:
- Increase direct bookings
- Improve guest satisfaction and retention
- Boost spend on ancillary services
- Build brand advocacy