Company Profile

Benefit from over 25 years of experience with LoyaltyPlus.

LoyaltyPlus is an independent Customer Relationship Management (CRM) company committed to offering complete client retention through its cutting-edge loyalty programmes and partnerships.

Apart from our flagship product offering we also offer services ranging from loyalty business design (including actuarial financial design) to custom software development and specialised hosting needs. The LoyaltyPlus product models are designed to cater for small to large customer bases for airline, hospitality and retail industries worldwide, providing a quick and effective passage to owning a loyalty programme in the cloud. Due to the cloud based shared methodology, the enterprise benefits from the economies of scale with regards to license fees, software and hardware infrastructure.

We strive to be the global leader in keeping your customers loyal to your brand. We will achieve this by relentlessly improving our customer reward solutions and become the preferred brand of choice to our customers, communities, and clients.

The behaviour of the product is parameter driven and can thus be configured to the client’s exact requirements without the need to alter the systems design or code. The client can also select the functionality required, thereby avoiding unnecessary expenses.

Our culture

We foster a winning culture that defines our values and who we are.
Leadership: we have the courage to shape a better future.
Synergy: we leverage our collective genius.
Integrity: we are honest and real people.
Accountability: if it is to be, it is up to me.
Passion: we are committed in heart and mind to make a positive difference.
Diversity: we are as inclusive as our country.
Quality: we do what we do well.
Market Focus: we focus on needs of our customers and franchise partners.
Work Smart: we work effectively, efficiently and have the courage to change direction when required.
Live the brand: we inspire creativity, passion, optimism and fun.

Our strategy

We continuously strive to deliver the best.
Product: we provide quality customer loyalty software solutions that are customised to our clients’ needs and are superior in functionality, deliverance and client support.
Quality: we relentlessly implement continuous system and functionality improvement that anticipate and satisfy our clients and their needs.
People: we create a great place to work where people are inspired to be the best they can be.
Partners: nurture a winning network of customers and distributors, together we create mutual enduring value.
Planet: be a responsible citizen that makes a difference by helping build and support sustainable communities.
Productivity: be a highly effective, lean and fast-moving organisation.

Our mission

Our purpose is to drive customer loyalty and retention through the deliverance of our dynamic state-of-the-art customer reward software solutions.  We will continue to deliver competitive results to our customers, outperform our peers, provide a challenging environment for our employees and be the committed performance market leader that consistently delivers superior customer service solutions.

Our vision

We strive to be the global leader in keeping your customers loyal to your brand. We will achieve this by relentlessly improving our customer reward solutions and become the preferred brand of choice to our customers, communities and clients.