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07 Feb
Top 3 Loyalty Programme Trends for 2022
Globally, 75% of consumers surveyed admitted to favouring brands that offer rewards. And with the same research highlighting that 65% of a company’s business come from existing customers, the...
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09 Dec
Fostering customer loyalty this holiday season
Following a tumultuous two years, the upcoming holiday shopping season will be a crucial one for local retailers trying to regain some much-needed momentum. But customers are still managing...
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03 Nov
Choosing the best customer loyalty programme
In the US, consumers hold 3.8 billion memberships in customer loyalty programmes. Closer to home, the average number of loyalty programmes which South Africans belong to has increased to...
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01 Oct
Reimagining customer loyalty in a digital world
Most of a company’s business comes from existing customers. Keeping those customers loyal to the brand at a time when there are so many alternatives to choose from is...
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02 Sep
Building loyalty is critical during times of COVID-19
The COVID-19 pandemic has had a devastating impact on the global airline and hospitality sector. Deloitte research has found that at the peak of the lockdown measures, several European...
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18 Aug
LOYALTYPLUS SIGNS DRUKAIR TO THEIR CLOUD-BASED LOYALTY SOLUTION
Centurion, South Africa, 18/08/2021, Drukair, the national airline of the Kingdom of Bhutan has chosen LoyaltyPlus in a direct relationship for continuation of its Loyalty services through migration to...
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02 Aug
LoyaltyPlus helps carry the cargo load
A dedicated cargo loyalty solution is nothing new. It is, however, less common compared to passenger driven loyalty solutions. Due to the new realities’ airlines find themselves in it...
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12 May
Cargo loyalty emerges to help aviation attract business
A new concept, cargo loyalty, has emerged within retail and related marketing, and all evidence suggests it is already helping to lift the ailing aviation industry off its knees....
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09 Apr
Consumer loyalty – meeting ever-evolving member expectations
Few would argue that the COVID-19 pandemic has changed the way we interact, the way we work and play… the way we live. Businesses have had to adapt and...
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10 Mar
Loyalty programmes key to touch-free generation
The COVID-19 pandemic has revolutionised business operations the world over, and forever changed the way markets engage with customers and how consumers deal with brands. Companies must now face...
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